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Open Email

Open a message so you can read links and content in the email view.

Open Email opens a message from the chosen inbox. Use it when the Test Case needs to follow a link, read body content, or assert text inside the email view.

Open Email Test Step

When to use it

  • Open the latest message after Wait for email when that message is the one you need.

  • Match Subject or From when the inbox holds more than one candidate.

  • Combine with Touch on a link inside the open message for journeys such as password reset.

Example Flow

Trigger the email, wait for it, open the message, continue from a link, then close the inbox.

Set value, Wait for email, Open email, Touch, and Close inbox

Configure

Basics

Field
What to set

Inbox

Test Case (default) or Account

Message

Latest (default), Previous, By Index, or Custom

Property

When Message is Custom: Subject, From, or Reply To

Comparison Type

Value

Match text and/or Values

Message Index

When Message is By Index

Advanced

Field
What to set

Status on fail

When should screenshots be taken?

Always (default) or On Failures

Value Standardization

Pro tip: For forgotten-password and verification journeys, Wait for email, Open Email, then Touch the link in the message. See Test a forgotten-password flow.

Tags: mail, open, email, message

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